Can I bring a helper or my friend/family member to make one set of meals to share?
Because space is limited, we do not allow more than 1 person at a station. We do not allow people to share workstations or split orders. Each person attending must purchase a set of meals.
How old does someone need to be to attend?
For liability reasons, all participants must be 16 years or older.
How do I plan a private class?
Visit the Request a Private Class Page, where you will see a booking calendar with current availability. Request a date and pick your menu. We will create the class sign up page and email you a private link to send to your guests. Everyone must be registered and paid 10 days prior to the class date to reserve their spot.
How many people can I have in a private class?
You need a minimum of 10 but can fit 14-16 depending on the location. If you have reached your minimum of 10 participants, we will open any remaining spots in your class to the public 9 days prior to your class date.
What days and times do you hold classes?
Classes are held in the evenings or Saturday afternoons. We can generally accommodate any day of the week depending on availability.
What is your cancellation/refund policy?
Cancellations and order changes must be requested 8 days prior to your class date. You may send someone 16 yrs or older in your place to assemble your meals if you cannot attend. Please fill out our refund/exchange request form here.
What if I need to switch the date of my class?
All exchanges must be processed through our website. You have two options for exchanging your original order:
1. To guarantee your spot in another class, we recommend you purchase a spot in that class and fill out the refund request form and request a “Traditional Refund” for your original order. It can take up to seven business days for the amount to post on your account.
2. You can request a refund in the form of an electronic gift card that can be used to purchase a place in another class. Please fill out the refund request form and select “Electronic Gift Card” and you will receive a coupon code within one business day that you can use on any open class.
How can I change the number of meals/size of meals on an order I’ve already placed?
All exchanges must be processed through our website.
You can request a refund in the form of an electronic gift card that can be used to purchase the upgrade in meal size/number. Please fill out the refund request form and select “Electronic Gift Card” and you will receive a coupon code within one business day that you can use to purchase the upgraded meal size/number.
Can I swap out a meal at my class for another meal? There’s an item on my menu that I’m afraid my family won’t like?
We do not exchange entire meals due to preference. We can substitute specific ingredients due to allergies/intolerances. If your family has particular tastes, we recommend scheduling a private class to better suit your preferences.
I’ve misplaced my instruction cards. Can I get them again?
The instruction cards for each class can be found at pearcitr.us
For classes prior to January 1, 2019 all instruction cards can be found here. Please note, these instruction cards are not correct for classes held after January 1, 2019.
How should I store the meals in the freezer?
If you are storing them in a deep freezer you will want to place them on a cookie sheet lined with parchment paper. You will also want to place parchment paper between them to prevent them from freezing together.
If storing in a fridge/freezer combo, they can still freeze together but will often freeze to the wire rack so you can’t get them out of the freezer. To prevent this, place on cookie sheet lined with parchment paper.
Freeze them upright so they will fit in your crockpot without needing to be thawed first.
How do I cook the meals?
All meals come with cooking instructions and nutrition fact information. But the easiest part is they are made to be cooked in the slow cooker or pressure cooker! Cook times are from frozen but please note that the USDA does not recommend cooking frozen meat in a slow cooker, just like they don’t recommend eating a medium steak. To get around this, you can cook them in the pressure cooker, thaw them in the fridge the night before, or place them in the microwave for a few minutes before cooking. You can find the cooking instructions for your class here.
What do I need to bring to the class?
A cooler on wheels (approximately 48 quart or larger), laundry basket, or other large container to transport your meals home. We will have all the cooking utensils needed.
Can you accommodate allergies?
We can accommodate most allergies. List allergies/intolerances in the allergies section when you check out. You will be contacted by a registered dietitian before your class to coordinate allergy needs.
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